[Whups] element index

Package indexes

All elements
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Variable $_alltickets
Variable $_backend
Variable $_changes
Array of changes to make to the ticket.
Variable $_closedtickets
Variable $_db
The database connection object.
Variable $_details
The current values of the ticket.
Variable $_id
Whups_Ticket::$_id in Ticket.php
The id of the ticket this object wraps.
Variable $_id
Variable $_map
A mapping of attributes from generic Whups names to DB backend fields.
Variable $_onshow
Imple_ContactAutoCompleter::$_onshow in ContactAutoCompleter.php
onShow javascript code.
Variable $_opentickets
Variable $_params
Variable $_params
Imple::$_params in Imple.php
Parameters needed by the subclasses.
Variable $_params
Variable $_qManager
Variable $_shareManager
Horde_Share instance for managing shares.
Variable $_useFormToken
QueryParameterForm::$_useFormToken in QueryParameterForm.php
Variable $_useFormToken
Variable $_useFormToken
Variable $_useFormToken
Variable $_write_db
Handle for the current database connection, used for writing. Defaults to the same handle as $_db if a separate write database is not required.
Method _addDateWhere
Method _addWhere
Method _autolink
Method _buildComment
Returns the comment text built from the message content.
Method _clauseFromQuery
Method _concatClauses
Method _criterionClause
Method _findAuthUser
Searches the From: header for an email address contained in one of our users' identities.
Method _findSimpleHeaderValue
Returns a header value.
Method _findTicket
Returns the ticket number matching the provided information.
Method _generateWhere
Method _getAllTicketAttributesWithNames
Method _getAttributesForType
Method _getHistory
Method _getQuery
Builds a query object from a share object.
Method _mapFields
Method _notClause
Method _prefixTableToColumns
Method _renderBegin
Method _renderEnd
Method _renderForm
Method _renderRow
Method _setAttributeValue
Method _sort
Whups::_sort() in Whups.php
Method _updateDataSet
Function _whups_add
_whups_add() in api.php
Create a new queue.
Function _whups_addAttachment
Adds an attachment to a ticket.
Function _whups_addComment
Add a comment to a ticket.
Function _whups_addTicket
Create a new ticket.
Function _whups_addVersion
Add a version to a queue
Function _whups_browse
_whups_browse() in api.php
Browse through Whups' object tree.
Function _whups_getAssignedTicketIds
Return the ids of all open tickets assigned to the current user.
Function _whups_getListTypes
Get the types that Whups items can be listed as.
Function _whups_getQueueDetails
Get details for a queue
Function _whups_getRequestedTicketIds
Return the ids of all open tickets that the current user created.
Function _whups_getTicketDetails
Get the all tickets for a queue, optionally with a specific state.
Function _whups_getVersionDetails
Return the details for a queue version
Function _whups_list
_whups_list() in api.php
Get a list of queues that the current user has read permissions for.
Function _whups_listAs
_whups_listAs() in api.php
Get a list of items from whups as type $type.
Function _whups_listCostObjects
List cost objects
Function _whups_listQueues
Return a list of queues that the current user has read permissions for
Function _whups_listTimeObjectCategories
List the ways that tickets can be treated as time objects
Function _whups_listTimeObjects
Lists tickets with due dates as time objects.
Function _whups_listVersions
List the versions associated with a queue
Function _whups_perms
_whups_perms() in api.php
Permissions available from Whups
Function _whups_setTicketAttributes
Set attributes for a ticket
Function _whups_updateTicket
Update a ticket's properties.
Method __toString
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Variable $attribs
List of all available attributes.
Variable $attributes
Method addAttachment
Adds an attachment to this ticket.
Method addAttributeDesc
Method AddAttributeDescForm
Class AddAttributeDescForm
AddAttributeDescForm in Attribute.php
This file contains all Horde_Form classes for attribute administration.
Method addAttributes
Adds ticket attribute values to the ticket's details, and returns the list of attributes.
Method addComment
Method AddCommentForm
Class AddCommentForm
AddCommentForm in AddComment.php
$Horde: whups/lib/Forms/AddComment.php,v 1.3 2008/08/05 22:48:30 bklang Exp $
Method addCommentPerms
Sets exclusive read permissions on a comment to a certain group.
Method addInlineScript
Add inline javascript to the output buffer.
Method addListener
Method addPriority
Method AddPriorityForm
Class AddPriorityForm
AddPriorityForm in Priority.php
This file contains all Horde_Form classes for priority administration.
Method addQueue
Adds a new queue to the backend.
Class AddQueueForm
AddQueueForm in Queue.php
This file contains all Horde_Form classes for queue administration.
Method AddQueueForm
Method addQueueUser
Method addReply
Adds a form reply to the backend.
Class AddReplyForm
AddReplyForm in Reply.php
This file contains all Horde_Form classes for form reply administration.
Method AddReplyForm
Method addState
Class AddStateForm
AddStateForm in State.php
This file contains all Horde_Form classes for ticket state administration.
Method AddStateForm
Method addTicket
Method addTicketOwner
Method addType
Class AddTypeStep1Form
AddTypeStep1Form in Type.php
This file contains all Horde_Form classes for ticket type administration.
Method AddTypeStep1Form
Class AddUserForm
AddUserForm in User.php
This file contains all Horde_Form classes for administrating responsible users.
Method AddUserForm
Method addVersion
Adds a new version to the specified queue.
Method attach
Imple::attach() in Imple.php
Attach the Imple object to a javascript event.
Method attach
Imple_ContactAutoCompleter::attach() in ContactAutoCompleter.php
Attach the Imple object to a javascript event.
Method attachmentUrl
Class AttributeCriterionForm
Method AttributeCriterionForm
Page api.php
api.php in api.php
Page AddComment.php
AddComment.php in AddComment.php
Page Attribute.php
Attribute.php in Attribute.php
Page Admin.php
Admin.php in Admin.php
Method assertOk
Asserts that the supplied result is not a PEAR_Error
Page ApiTest.php
ApiTest.php in ApiTest.php
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Method begin
Page base.php
base.php in base.php
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Method change
Tracks that a detail of the ticket should change, but does not actually make the change until commit() is called.
Method ChooseQueryNameForLoadForm
Class ChooseQueryNameForLoadForm
Method ChooseQueryNameForSaveForm
Class ChooseQueryNameForSaveForm
Method CloneTypeForm
Class CloneTypeForm
CloneTypeForm in Type.php
Method commit
Goes through a list of built-up changes and commits them to the backend.
Method CreateStep1Form
Class CreateStep1Form
CreateStep1Form in CreateTicket.php
Method CreateStep2Form
Class CreateStep2Form
CreateStep2Form in CreateTicket.php
Class CreateStep3Form
CreateStep3Form in CreateTicket.php
Method CreateStep3Form
Class CreateStep4Form
CreateStep4Form in CreateTicket.php
Method CreateStep4Form
Constant CRITERION_ADDED_COMMENT
Constant CRITERION_ASSIGNED
CRITERION_ASSIGNED in Query.php
Constant CRITERION_ATTRIBUTE
CRITERION_ATTRIBUTE in Query.php
Constant CRITERION_COMMENT
CRITERION_COMMENT in Query.php
Constant CRITERION_DUE
CRITERION_DUE in Query.php
Constant CRITERION_GROUPS
CRITERION_GROUPS in Query.php
Constant CRITERION_ID
CRITERION_ID in Query.php
Criterion types.
Constant CRITERION_OWNERS
CRITERION_OWNERS in Query.php
Constant CRITERION_PRIORITY
CRITERION_PRIORITY in Query.php
Constant CRITERION_QUEUE
CRITERION_QUEUE in Query.php
Constant CRITERION_REQUESTER
CRITERION_REQUESTER in Query.php
Constant CRITERION_RESOLVED
CRITERION_RESOLVED in Query.php
Constant CRITERION_STATE
CRITERION_STATE in Query.php
Constant CRITERION_SUMMARY
CRITERION_SUMMARY in Query.php
Constant CRITERION_TIMESTAMP
CRITERION_TIMESTAMP in Query.php
Constant CRITERION_TYPE
CRITERION_TYPE in Query.php
Constant CRITERION_UPDATED
CRITERION_UPDATED in Query.php
Constant CRITERION_VERSION
CRITERION_VERSION in Query.php
Page CreateTicket.php
CreateTicket.php in CreateTicket.php
Page ContactAutoCompleter.php
ContactAutoCompleter.php in ContactAutoCompleter.php
Page Comment.php
Comment.php in Comment.php
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Variable $due
Class DateCriterionForm
DateCriterionForm in Query.php
Method DateCriterionForm
Method DefaultPriorityForm
Class DefaultPriorityForm
DefaultPriorityForm in Priority.php
Method DefaultStateForm
Class DefaultStateForm
DefaultStateForm in State.php
Method delete
Delete this object from the backend permanently.
Method delete
Method deleteAttachment
Removes an attachment from this ticket.
Method deleteAttributeDesc
Class DeleteAttributeDescForm
DeleteAttributeDescForm in Attribute.php
Method DeleteAttributeDescForm
Method deleteHistory
Deletes all changes of a transaction.
Method deleteListener
Method deleteNode
Method deletePriority
Method DeletePriorityForm
Class DeletePriorityForm
DeletePriorityForm in Priority.php
Method deleteQuery
Delete query details.
Method DeleteQueryForm
Class DeleteQueryForm
DeleteQueryForm in Query.php
Method deleteQueue
Method deleteQueue
Deletes a queue.
Method DeleteQueueForm
Class DeleteQueueForm
DeleteQueueForm in Queue.php
Method deleteReply
Deletes a form reply from the backend.
Method deleteReply
Deletes a form reply.
Class DeleteReplyForm
DeleteReplyForm in Reply.php
Method DeleteReplyForm
Method deleteState
Class DeleteStateForm
DeleteStateForm in State.php
Method DeleteStateForm
Method deleteTicket
Method deleteTicketOwner
Method deleteType
Method DeleteTypeForm
Class DeleteTypeForm
DeleteTypeForm in Type.php
Method deleteVersion
Page Driver.php
Driver.php in Driver.php
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Method edit
Method EditAttributeDescStep1Form
Class EditAttributeDescStep1Form
Method EditAttributeDescStep2Form
Class EditAttributeDescStep2Form
Class EditPriorityStep1Form
EditPriorityStep1Form in Priority.php
Method EditPriorityStep1Form
Class EditPriorityStep2Form
EditPriorityStep2Form in Priority.php
Method EditPriorityStep2Form
Class EditQueueStep1Form
EditQueueStep1Form in Queue.php
Method EditQueueStep1Form
Class EditQueueStep2Form
EditQueueStep2Form in Queue.php
Method EditQueueStep2Form
Class EditReplyStep1Form
EditReplyStep1Form in Reply.php
Method EditReplyStep1Form
Class EditReplyStep2Form
EditReplyStep2Form in Reply.php
Method EditReplyStep2Form
Class EditStateStep1Form
EditStateStep1Form in State.php
Method EditStateStep1Form
Class EditStateStep2Form
EditStateStep2Form in State.php
Method EditStateStep2Form
Class EditTicketForm
EditTicketForm in EditTicket.php
Basic Ticket Editing form.
Method EditTicketForm
Method EditTypeStep1Form
Class EditTypeStep1Form
EditTypeStep1Form in Type.php
Method EditTypeStep2Form
Class EditTypeStep2Form
EditTypeStep2Form in Type.php
Method EditUserStep1Form
Class EditUserStep1Form
EditUserStep1Form in User.php
Method end
Method execute
Method execute
Method execute
Method execute
Method execute
Method execute
Method execute
Method execute
Method execute
Method executeQuery
Method expandAddresses
Uses the Registry to expand names and returning error information for any address that is either not valid or fails to expand.
Page EditTicket.php
EditTicket.php in EditTicket.php
Method exists
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Method factory
Attempts to return a concrete Whups_Driver instance based on $driver.
Method factory
Imple::factory() in Imple.php
Attempts to return a concrete Imple instance based on $imple.
Method factory
Method fieldTypeNames
Returns the available field type names from the Horde_Form classes.
Method fieldTypeParams
Returns the parameters for a certain Horde_Form field type.
Method fieldTypes
Whups::fieldTypes() in Whups.php
Retruns the available field types including all type information from the Horde_Form classes.
Method filterTicketsByState
Method formatComments
Converts a changeset array to a plain text comment snippet.
Method formatUser
Whups::formatUser() in Whups.php
Returns a user string from the user's name and email address.
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Method get
Whups_Ticket::get() in Ticket.php
Returns a piece of information from this ticket.
Method getAllAttributes
Method getAllPriorityInfo
Method getAllStateInfo
Method getAllTicketAttributesWithNames
Returns the attributes for a specific ticket.
Method getAllTypeInfo
Method getAllTypes
Method getAttachments
Method getAttributeDesc
Method getAttributeInfoForType
Method getAttributeName
Method getAttributeNamesForType
Method getAttributesForType
Returns the attributes for a specific ticket type.
Method getCAPTCHA
Whups::getCAPTCHA() in Whups.php
Returns a new or the current CAPTCHA string.
Method getCategories
Method getCurrentTicket
Get the current ticket - use the 'id' request variable to determine what to look for. Will redirect to the default view if the ticket isn't found or if permissions checks fail.
Method getDataSet
Method getDb
Return the db object we're using.
Method getDefaultPriority
Method getDefaultState
Method getDefaultType
Method getDetails
Returns all ticket information.
Method getGuestEmail
Method getHistory
Method getId
Whups_Ticket::getId() in Ticket.php
Returns the ticket id.
Method getInfo
SearchForm::getInfo() in Search.php
Fetch the field values of the submitted form.
Method getListeners
Method getMenu
Whups::getMenu() in Whups.php
Build Whups' list of menu items.
Method getOwnerCriteria
Method getOwners
Method getOwners
Whups::getOwners() in Whups.php
Method getPriorities
Method getPriority
Method getQuery
Returns a specific query identified by its id.
Method getQuery
Retrieve query details.
Method getQueryBySlug
Returns a specific query identified by its slug name.
Method getQueue
Method getQueueBySlugInternal
Method getQueueInternal
Method getQueues
Method getQueuesInternal
Method getQueueSummary
Return a list of queues with open tickets, and the number of open tickets in each.
Method getQueueUsers
Method getReplies
Returns all available form replies for a ticket type.
Method getReply
Returns a form reply information hash.
Method getSearchResultColumns
Returns the set of columns and their associated parameter from the backend that should be displayed to the user. The results can depend on the current user preferences and which search function was executed.
Method getState
Method getStates
Method getTabs
Tab operations for this query.
Method getTicketAttributes
Method getTicketAttributesWithNames
Method getTicketDetails
Method getTicketsByProperties
Method getTicketState
Method getTicketTabs
Get the tabs for navigating between ticket actions.
Method getTime
Returns a time (max, min, avg) that tickets are in a particular state (open, assigned, etc.).
Method getType
Method getTypeIds
Method getTypeName
Method getTypes
Method getUserAttributes
Method getVersion
Method getVersionInfo
Method getVersionInfoInternal
Method getVersionInternal
Method getVersions
Returns a hash of versions suitable for select lists.
Method GroupCriterionForm
Class GroupCriterionForm
GroupCriterionForm in Query.php
Method getPermissions
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Method handle
Imple_ContactAutoCompleter::handle() in ContactAutoCompleter.php
TODO
Method handle
Imple::handle() in Imple.php
TODO
Method hasPermission
Checks to see if a user has a given permission.
Method hasPermission
Checks to see if a user has a given permission to $queryId.
Method hasPermission
Returns whether a user has a certain permission on a single resource.
Method hoist
Constant HORDE_BASE
HORDE_BASE in base.php
Class Horde_Form_Renderer_Comment
$Horde: whups/lib/Renderer/Comment.php,v 1.16.2.4 2010/04/29 22:53:45 jan Exp $
Method Horde_Form_Renderer_Query
Class Horde_Form_Renderer_Query
A Horde_Form_Renderer for rendering Whups queries.
Method html
Imple::html() in Imple.php
Return the rendered HTML code.
Method html
Method html
Method hasPermission
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Variable $id
Whups_Query::$id in Query.php
Query id.
Method Imple
Imple::Imple() in Imple.php
Constructor.
Class Imple
Imple in Imple.php
$Horde: whups/lib/Imple.php,v 1.1.2.1 2009/01/06 15:28:17 jan Exp $
Class Imple_ContactAutoCompleter
Imple_ContactAutoCompleter in ContactAutoCompleter.php
Method Imple_ContactAutoCompleter
Constructor.
Method initialise
Method insertBranch
Class InsertBranchForm
InsertBranchForm in Query.php
Forms for editing queries.
Method InsertBranchForm
Method insertCriterion
Method isCategory
Page Imple.php
Imple.php in Imple.php
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Method listAllAttachments
Returns a list of all files that have been attached to this ticket, whether they still exist or not.
Method listQueries
List queries.
Method listTemplates
List all templates of a given type.
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Page Mail.php
Mail.php in Mail.php
Method mail
Whups_Driver::mail() in Driver.php
Sends email notifications to a list of recipients.
Method makeTicket
Returns a ticket object for an id.
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Variable $name
Whups_Query::$name in Query.php
The full name of the query.
Method newQuery
Method newTicket
Creates a new ticket.
Method newTransaction
Create a new transaction id for associating related entries in the whups_logs table.
Method notify
Notifies all appropriate people of the creation/update of this ticket.
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Constant OPERATOR_CI_SUBSTRING
Operators for text fields.
Constant OPERATOR_CS_SUBSTRING
Constant OPERATOR_EQUAL
OPERATOR_EQUAL in Query.php
Constant OPERATOR_GREATER
OPERATOR_GREATER in Query.php
Operators for integer fields.
Constant OPERATOR_LESS
OPERATOR_LESS in Query.php
Constant OPERATOR_PATTERN
OPERATOR_PATTERN in Query.php
Constant OPERATOR_WORD
OPERATOR_WORD in Query.php
Method outputInlineScript
Print inline javascript to the output buffer.
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Variable $parameters
Variable $priority
Page Priority.php
Priority.php in Priority.php
Method pathToForm
Operations.
Method pathToString
Method permissionsFilter
Filters a list of resources based on whether a user use certain permissions on it.
Method processMail
Parse a MIME message and create a new ticket.
Method PropertyCriterionForm
Class PropertyCriterionForm
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Variable $query
Whups_Query::$query in Query.php
Variable $queue
Page Queue.php
Queue.php in Queue.php
Page Query.php
Query.php in Query.php
Page QueryParameterForm.php
QueryParameterForm.php in QueryParameterForm.php
Page Query.php
Query.php in Query.php
Page Query.php
Query.php in Query.php
Class QueryParameterForm
QueryParameterForm in QueryParameterForm.php
QueryParameterForm Class
Method QueryParameterForm
Constant QUERY_TYPE_AND
QUERY_TYPE_AND in Query.php
Mode types.
Constant QUERY_TYPE_CRITERION
Constant QUERY_TYPE_NOT
QUERY_TYPE_NOT in Query.php
Constant QUERY_TYPE_OR
QUERY_TYPE_OR in Query.php
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Page Reply.php
Reply.php in Reply.php
Page Reports.php
Reports.php in Reports.php
Page Results.php
Results.php in Results.php
Method reduce
Bottom up traversal.
Method removeQueueUser
Method render
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Variable $slug
Whups_Query::$slug in Query.php
The query slug (short name).
Variable $state
Page sql.php
sql.php in sql.php
Page State.php
State.php in State.php
Page Search.php
Search.php in Search.php
Page SavedQueries.php
SavedQueries.php in SavedQueries.php
Method save
Method save
Whups_Query::save() in Query.php
Saves any changes to this object to the backend permanently. New objects are added instead.
Method saveQuery
Save query details, inserting a new query row if necessary.
Class SearchForm
SearchForm in Search.php
SearchForm Class.
Method SearchForm
Method SendReminderForm
Class SendReminderForm
SendReminderForm in Admin.php
This file contains any general Horde_Form classes for administration purposes that don't have have their own file in the Admin/ subdirectory.
Method sendReminders
Send reminders. One email per user.
Method set
Whups_Ticket::set() in Ticket.php
Changes a detail of the ticket to a new value.
Method setAttributes
Method setDefaultPriority
Method setDefaultState
Method setDetails
Sets all properties of the ticket necessary to display the TicketDetailsForm.
Method show
Whups_Ticket::show() in Ticket.php
Redirects the browser to this ticket's view.
Method sortBy
Whups::sortBy() in Whups.php
Method sortDir
Whups::sortDir() in Whups.php
Method sortTickets
Method stringToPath
Method setUp
Whups_TestBase::setUp() in TestBase.php
Method setUp
Whups_ApiTest::setUp() in ApiTest.php
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Variable $ticketTypes
Variable $type
Page Type.php
Type.php in Type.php
Page Ticket.php
Ticket.php in Ticket.php
Class TextCriterionForm
TextCriterionForm in Query.php
Method TextCriterionForm
Method textOperators
Returns human readable descriptions of all operator types.
Method TicketDetailsForm
Class TicketDetailsForm
TicketDetailsForm in Ticket.php
Method toString
Returns a plain text representation of a ticket.
Page TestBase.php
TestBase.php in TestBase.php
Method test_listQueues_returns_hash
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Page User.php
User.php in User.php
Method updateAttributeDesc
Method updateLog
Method updatePriority
Method updateQueue
Method updateQueueUsers
Method updateReply
Updates a form reply in the backend.
Method updateState
Method updateTicket
Update any details of a ticket that are stored in the main
Method updateType
Method updateTypesQueues
Method updateVersion
Method urlFor
Whups::urlFor() in Whups.php
Method UserCriterionForm
Class UserCriterionForm
UserCriterionForm in Query.php
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Page View.php
View.php in View.php
Method validate
EditTicketForm::validate() in EditTicket.php
Method validate
CreateStep3Form::validate() in CreateTicket.php
Method validate
AddCommentForm::validate() in AddComment.php
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Page Whups.php
Whups.php in Whups.php
Method walk
Whups_Query::walk() in Query.php
Top down traversal.
Class Whups
Whups in Whups.php
The Whups:: class provides functionality that all of Whups needs, or that should be encapsulated from other parts of the Whups system.
Constant WHUPS_BASE
WHUPS_BASE in base.php
Method Whups_Driver
Class Whups_Driver
Whups_Driver in Driver.php
Base class for Whups' storage backend.
Class Whups_Driver_sql
Whups_Driver_sql in sql.php
Whups_Driver_sql class - implements a Whups backend for the PEAR::DB abstraction layer.
Class Whups_Mail
Whups_Mail in Mail.php
Whups mail processing library.
Class Whups_Query
Whups_Query in Query.php
Method Whups_Query
Constructor
Class Whups_QueryManager
Whups_QueryManager in Query.php
Method Whups_QueryManager
Constructor.
Method Whups_Reports
Class Whups_Reports
Whups_Reports in Reports.php
Whups_Reports:: class.
Constant WHUPS_TEMPLATES
WHUPS_TEMPLATES in base.php
Class Whups_Ticket
Whups_Ticket in Ticket.php
The Whups_Ticket class encapsulates some logic relating to tickets, sending updates, etc.
Method Whups_Ticket
Constructor.
Constant WHUPS_VFS_ATTACH_PATH
The virtual path to use for VFS data.
Method Whups_View
Class Whups_View
Whups_View in View.php
$Horde: whups/lib/View.php,v 1.4.2.1 2009/01/06 15:28:17 jan Exp $
Class Whups_View_Results
Whups_View_Results in Results.php
Whups_View for displaying a list of tickets.
Method Whups_View_Results
Class Whups_View_SavedQueries
Whups_View_SavedQueries in SavedQueries.php
$Horde: whups/lib/View/SavedQueries.php,v 1.4.2.1 2009/01/06 15:28:26 jan Exp $
Class Whups_ApiTest
Whups_ApiTest in ApiTest.php
API tests for Whups.
Class Whups_TestBase
Whups_TestBase in TestBase.php
Base class for Whups test cases
Class Whups_Test_Perms
Whups_Test_Perms in TestBase.php
Permissions class to use when we need to pretend we are checking permissions
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